You can track your order using the tracking number and link, provided to you in your shipping confirmation email.
Please note: tracking is only available once the order has been dispatched.
** All orders will be dispatched within 12 hours.
(Exception holidays and weekends.)
*** Code for Polish customers activates when the order reached the final country.
For any further questions, please contact us at support@byrokko.com
Comments
26 comments
Still not received my order been over a week
Same here
Still not any updates of order status and support team is not answering. While checking online tracking it's showing: “Sorry, but there's no order with this number in our system.”
Wher is? I not recive!
Ordered 8 days ago and don’t even have a tracking number !!
Disgraceful service “ posted with in 12hrs “ f*****g BS !!
I’m going on trust pilot now to give you the feedback you deserve !!
AVOID THIS COMAPANY !!!!
DO NOT GIVE THEM YOUR MONEY !!!!!
Scam company, no way to track an order, never receive any goods, but keep receiving spam emails from them
I’m going to report this as a fraud to my bank now
DO NOT USE THIS COMPANY !!!!
My order was placed over a week ago and it has not even been dispatched as far as I can tell?? I’ve had no emails, no tracking, nothing.
EDIT - order has arrived Thankyou.
Ordered 2.5 weeks ago, and still not received anything, they’ve partially refunded for something that wasn’t in stock, but won’t give any updates on where the rest is, they just keep saying it’s been dispatched, reading all the reviews it seems like it’s happening to everyone, total scam!!
No tracking number received…ordered a week ago..had email day after i ordered items saying its on its way babe…how f@#%ing cheesy lol..but no tracking number..how convenient
No tracking number received.
I had received a confirmation order email but no tracking number. Have contacted them to find out where my order is will have to see what comes back. If not heard by next weekend will contact my bank
Where is my order?
I did not get any tracking number or link, no information. NOTHING! I placed my order 8 days ago!!!!!! Where is my order? Where is tracking information????
How can I track my order this is my order no 2162047. When I press track my order it's not diverting me to the right link kindly provide me with a link.Nothing arrived yet .
Thank you .
same i ordered last tuesday order number but no tracking safe to say we haev all been scammed xx
My order was delivered to my recycle bin, no delivery or tracking info after confirmation receipt. The courier didn’t ring the doorbell or leave a delivery note in the letterbox to confirm delivery. So my package has gone in the rubbish.
When I contacted them all I get is a photo saying my package has been delivered, but I have not actually received it. How is someone’s recycle bin a safe place to leave a parcel, especially with no delivery note to say where it was left???
Guys just to let you know!!! i got my order and everything was okay!! after the email i send to the support, i received tracking number and a day after i received my order!!
It’s been nearly 2 weeks and my order was supposed to be delivered today before 6pm just checked the tracking and it’s saying there’s been a problem with my delivery address but no follow up email from ByRokko to tell me about this or what is being done to rectify THEIR mistake!! Disgusting way to treat your customers! 😡
When i get my order? No answer from team 😡
My order has not arrived either! Complete scam!! I will also be going on trust pilot to warn other people about this company!!
How can I track my order this is my order no 2207538? When I press track my order it's not diverting me to the right link kindly provide me with a link.Nothing arrived yet . Thank you .
Ordered my over a week ago and still nothing.
FRAUDERS! They don’t respond to emails, there is no tracking number, the order was never delivered.
Mne dnes prišiel tovar.
Через 7 дней,наконец-то получила заказ! Спасибо!
Everyone flapping because they haven't received their items lol…take longer than 7 days…be patient mine took over 11 WORKING days and also had to ask for tracking number so yes you will receive it just give it time
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